Click Rain: Account Coordinator
Click Rain is a people-centered digital agency headquartered in downtown Sioux Falls, South Dakota. We provide web solutions and digital marketing strategies that make a difference in the world. Our team has been focused on digital-first marketing since our inception in 2008, continuously evolving as technology advances, but always prioritizing the well-being of people along the way.
This position needs to be within a reasonable driving distance to Sioux Falls, SD.
Company Expectations
Able to observe how to address client challenges
Keeps a positive attitude and encourages others
Is proactive in communication with others
Receptive to mentorship from others
Can begin to identify problems within your role and elevate them
Understands the need for professionalism in the workplace and strives for it daily
Starts to show signs of good time management
About This Role
A Click Rain Account Coordinator owns the day-to-day details that make our projects and clients successful. They own communication with the client and internal team, always keeping things clear and professional. Reporting, account service, project management, and DETAILS are all daily requirements.
Day-to-Day Expectations
Manage tasks in our project management system
Set up calls and meetings with clients & internal team
Prepare meeting agendas & deliverables for client and internal meetings
Take client meeting notes and organize them into clear action points
Execute simple email marketing & other tactical needs
Implement CMS updates
Answer & field inbound phone calls
Organize client information & working documents
Provide clients with post-meeting summaries
Provide team with project & monthly partnership hour updates
Field team task needs
Create and schedule project management folders
Required Skills
Understand basic digital platforms
Solid analytical, written, and verbal skills
Keen understanding of Click Rain's project management process
Proactive, highly motivated
Detail-oriented with ability to provide excellent customer service
Preferred Years of Experience
Entry level, but some professional experience desired
